Complete Lufthansa Reservations process from initial reservation to final boarding with these essential insights for seamless travel planning.
- Book with confidence using Lufthansa’s price guarantee starting at 7 EUR – Reserve flights for up to 48 hours while securing your fare, giving you time to finalize travel plans without price increases.
- Check in online 30 hours before departure – Save valuable airport time by using Lufthansa’s website or mobile app for digital boarding passes and early seat selection.
- Manage bookings flexibly up to 24 hours before departure – Change flights, cancel reservations, or add services through the “My Bookings” portal with varying fees based on fare type.
- Choose from multiple payment options including Miles & More – Pay with traditional cards, PayPal, SEPA Direct Debit, or use miles for partial payment starting from 3,000 miles.
- Upgrade your experience with Premium Economy for 50% more space – Get significantly more legroom, 2 bags instead of 1, and enhanced dining for roughly double the economy price.
The Lufthansa mobile app serves as your digital travel companion, providing real-time notifications, offline access, and streamlined booking management throughout your entire journey.
Did you know that Lufthansa airlines manage booking platform allows you to change flights up to 24 hours before departure? We can easily modify our travel plans when needed.
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With the Lufthansa app, we have a digital companion supporting us throughout our journey. From convenient check-in to mobile boarding passes and personalized flight notifications.
Furthermore, Lufthansa offers a price guarantee reservation starting at just 7 EUR per person. This feature varies based on availability, destination, and time before departure.
When booking with Lufthansa, we appreciate that:
- Economy Class tickets often come with a one-time fee waiver for changes made seven days before departure
- Cancellations can be processed up to 24 hours before flight time
- The user-friendly online platform makes managing travel plans simple and efficient
In this guide, we’ll walk through the complete Lufthansa reservation process. From initial booking to selecting seats, managing changes, and preparing for your flight.
Step 1: Start Your Lufthansa Flight Booking

Starting your Lufthansa Airlines booking process is straightforward whether you prefer using the official website or mobile app. I’ll guide you through each step to secure your reservation with all the features you need.
1. Visit Lufthansa.com or use the app
The official Lufthansa website offers a comprehensive booking platform, but for on-the-go convenience, I recommend downloading the Lufthansa app—your digital travel companion. Simply click on your smartphone or tablet to download from the App Store or Google Play.
Website vs. App Booking Comparison:
| Feature | Lufthansa.com | Lufthansa App |
|---|---|---|
| Booking flights | Available | Available |
| Seat selection | Available | Available |
| Real-time updates | Limited | Push notifications |
| Travel management | Manual | Automatic with Travel ID |
| Offline access | No | Yes |
Additionally, laptop users can scan the QR code on the website to download the app directly to their device. The app works best with your personal Travel ID, which allows you to keep track of all your bookings in one place.
2. Enter travel details and search flights
On the homepage, I need to select my trip type (round trip or one-way) and enter my departure and destination cities. The search interface also allows me to:
- Adjust passenger numbers and travel class
- Set my travel dates
- Specify if I want only nonstop flights
Moreover, I can use the “Best Price Alert” feature to subscribe to notifications about optimal fares for my chosen routes—ensuring I never miss the best deal.
3. Choose fare class and extras
Once I’ve found suitable flights, I’ll select from available fare classes based on my needs. Lufthansa offers various options from Economy Light to Business Class, each with different inclusions and flexibility.
During this stage, I can also add extras:
- Reserve my preferred seat location
- Add extra baggage allowance
- Select special meals
- Arrange pet travel if needed
While browsing options, I appreciate knowing that Lufthansa guarantees the lowest fare for which I’m eligible through their online booking channels, including their website and app.
4. Reserve a Lufthansa flight with price guarantee
A standout feature is Lufthansa’s reservation with price guarantee, starting at just 7 EUR per person. This option gives me extra time to finalize travel plans while securing my fare.
How the price guarantee works:
- Select my flight and choose “reservation with price guarantee”
- Pay the reservation surcharge via credit card
- Receive confirmation email with booking details
- Take up to 48 hours to think it over
- Complete my booking through the email link or “Manage my booking” section
The reservation surcharge varies based on availability, destination, and time left before departure. Subsequently, I’ll receive an automatic reminder email 12 hours before my reservation expires.
Notably, Lufthansa allows customers who make reservations through their telephone reservation center to hold bookings without payment for up to 24 hours. Alternatively, I can cancel without penalty up to 24 hours after making the reservation if booked seven or more days before departure.
After completing my reservation, I’ll be ready to move forward with seat selection and additional services to customize my travel experience.
Step 2: Select Your Seats and Add Services

After selecting my flight, the next crucial step in my Lufthansa booking journey involves customizing my travel experience through seat selection and additional services. Consequently, I can tailor my flight to match my comfort needs and preferences.
1. Choose seats on Lufthansa during booking
Selecting my preferred seat with Lufthansa is straightforward and can be done at various points in the booking process:
- Directly during the initial flight booking
- Later through the “My Bookings” section (up to two hours before departure)
- During online check-in
If I don’t manually select a seat, Lufthansa will automatically assign one during online check-in. Nevertheless, I can still change this automatic assignment for a fee, depending on the fare and seat category selected.
For emergency exit row seats, specific conditions apply:
- Minimum age of 16 years
- Fluency in German or English
- Willingness to assist during emergencies
- No traveling with dependents who would need help
- No traveling with cabin animals
2. Lufthansa economy seat selection vs premium
The difference between Economy and Premium Economy seating is substantial, making it worth considering for longer flights:
| Feature | Economy Class | Premium Economy |
|---|---|---|
| Seat width | 40+ cm | Up to 50% more space |
| Baggage allowance | 1 bag (23kg) | 2 bags (23kg each) [91][17] |
| Legroom | Standard | Significantly more |
| Recline | Standard | 8 inches (15 degrees) |
| Seat arrangement | Varies | Typically 2-4-2 |
| Welcome drink | No | Yes (non-alcoholic) |
| Tableware | Disposable | Fine china |
Premium Economy offers ergonomic seats with approximately 8cm more room compared to Classic Economy seats. Primarily, this upgrade provides more comfort for roughly double the price of an Economy ticket.
First, HON Circle Members and Senators can reserve certain premium seats free of charge. Second, regular passengers must pay fees that vary based on flight length and destination.
3. Add meals, baggage, or pet travel
After booking my flight, I can enhance my journey by adding various services through the My Bookings section:
Extra Baggage: I can easily book additional baggage allowance directly in the My Bookings section on Lufthansa.com. This proves especially useful since standard Economy allows only one 23kg bag.
Pet Travel: For bringing my cat or dog in the cabin, I must register at least 72 hours before departure and meet specific requirements:
- Maximum carrier dimensions: 118cm total size (55 x 40 x 23 cm)
- Maximum weight: 8kg including carrier
- Minimum pet age: 15 weeks from/to Germany, 12 weeks elsewhere
- Special documentation for US travel
Special Meals: Children’s meals can be booked in advance at no extra cost on all Lufthansa long-haul flights, regardless of cabin class.
4. Lufthansa business class seats and upgrades
Lufthansa’s new Business Class provides remarkable personalization options with seven different seat types:
- Business Suite: Higher partitions with completely closable doors for maximum privacy
- Extra Long Bed: 2.2-meter bed length for ultimate comfort
- Privacy Seat: Window position offering retreat-like atmosphere
- Business Class Classic Seat: Direct aisle access with open lounge feel
- Extra Space Seat: Additional room for comfort
- Preferred Zone Seat: Front cabin location for quick deplaning
- Classic Seat: Standard business class accommodation
To upgrade to Business Class, I can book through “My Bookings” from 360 days before the flight until 24 hours before departure. Prices depend on route, booking class, and flight duration.
Specifically, Business Class offers lounge access, priority boarding, higher baggage allowance, and exclusive catering. Meanwhile, HON Circle Members and Senators traveling with up to eight people can reserve seats free of charge on Lufthansa Group flights.
Step 3: Confirm and Pay for Your Booking
Once I’ve selected my flights and chosen my seats, the next phase involves finalizing my Lufthansa booking through payment and confirmation. This crucial step secures my reservation and provides the documentation needed for my journey.

1. Payment options for Lufthansa flight booking
Lufthansa offers numerous secure payment methods on their website and mobile app. First, I can pay with traditional credit cards including VISA, Mastercard, American Express, Diners Club/Discover, and JCB Card.
For debit card users, Lufthansa accepts international options such as:
- MasterCard Debit
- Visa Debit
- Visa Electron
Beyond conventional cards, I have access to several alternative payment solutions:
| Payment Method | Availability | Special Notes |
|---|---|---|
| UnionPay | All customers | Transfers to UnionPay homepage |
| PayPal | All customers | Requires PayPal registration |
| SEPA Direct Debit | European accounts | Requires IBAN confirmation |
| Klarna “Pay in full today” | Select markets | Immediate bank transfer |
| Cash & Miles | Miles & More members | From 3,000 miles for partial payment |
| Alipay | China residents only | For CNY, EUR, GBP, HKD or USD fares |
| WeChat Pay | China residents only | For CNY, EUR, GBP, HKD or USD fares |
Certainly, Lufthansa implements 3D Secure technology for enhanced payment security across all their online transactions. This standard is known by different names depending on the card: “Mastercard Identity Check,” “Visa Secure,” “Safekey” for American Express, and others.
Looking ahead, starting October 2025, Lufthansa will introduce “Click to Pay” in partnership with Visa. This convenient option will allow me to complete bookings with just my email address, eliminating the need to enter card details repeatedly.
2. How to receive your Lufthansa reservation number
After completing my payment, I immediately receive my Lufthansa reservation number (also called booking reference or confirmation code). This alphanumeric code serves as the key identifier for my booking.
The reservation process follows these steps:
- I complete my payment through my chosen method
- The system processes the transaction in real-time
- Upon approval, a reservation number is generated
- This number appears on my confirmation screen
- Simultaneously, it’s sent to my registered email address
For special payment circumstances, such as using Shetab/Shaparak in Iran, I must send an email to confirm my payment. Generally, Lufthansa requires payment within 72 hours after booking, or the reservation is automatically canceled.
3. Booking confirmation and email receipt
Following successful payment, I receive a comprehensive booking confirmation via email. This document contains essential details about my journey, including:
- Complete flight itinerary
- Passenger information
- Fare details and payment summary
- Booking reference number
- Terms and conditions
In addition to the confirmation email, I can access my passenger receipt online. This official document serves as proof of purchase and contains detailed fare information necessary for expense reporting or reimbursement claims.
As a result, I can download and print my passenger receipt as a PDF for up to 90 days after completing my trip. This feature is particularly useful for business travelers who need documentation for expense reports.
For airport payments, different options exist for services like upgrades or excess baggage. These can be paid directly at the terminal before departure, although online pre-payment typically offers better rates.
After receiving my confirmation, I can now proceed to the “My Bookings” section on Lufthansa’s website or app to make further adjustments to my reservation if needed. This self-service approach gives me complete control over my travel arrangements even after payment.
Step 4: Manage Lufthansa Booking After Purchase
After confirming my Lufthansa reservation, I need effective ways to manage my booking details and make adjustments as travel plans evolve. The airline provides several tools for handling post-booking modifications with ease.
1. Can I manage my Lufthansa booking online?
Managing my Lufthansa booking online is straightforward through their “My Bookings” section. Upon accessing this area, I can view my current booking status, check in for flights, and make necessary changes to my itinerary.
The online management portal gives me access to numerous functions:
- View complete booking details
- Check current flight status
- Perform online check-in
- Rebook flights when plans change
- Cancel flights (up to 24 hours before departure)
- Access additional services related to my booking
Namely, rebooking through the online portal is designed to be fast and efficient. For cancelations, I must complete the process at least 24 hours before my scheduled departure to be eligible for a refund.
2. How to update contact or passenger info
Updating passenger details requires accessing the “Manage Booking” section on Lufthansa’s website or app. First, I need to log in using my booking reference code to make modifications.
Given that accurate passenger information is essential for international travel, I should verify that all details match my travel documents. Apart from ensuring a smooth check-in experience, correct information helps me receive timely updates about my flight.
For minor modifications like correcting spelling errors, Lufthansa customer service can assist over the phone. Indeed, for more substantial changes, contacting Lufthansa directly is recommended to ensure all requirements are met.
3. Lufthansa manage booking for group travel
Group travel with Lufthansa has specific requirements and management options. A group consists of at least 10 passengers (older than 2 years) traveling together on the same flight.
For groups originating from select countries, online booking management is available:
| Country of Origin | Group Booking Method |
|---|---|
| Germany | Online form available |
| Austria | Online form available |
| Belgium | Online form available |
| Switzerland | Online form available |
| Other countries | Contact trusted travel agency |
Groups can use online check-in facilities, including seat selection through the interactive seat map diagram. To select seats for multiple travelers, I need to:
- Log in to the booking
- Click “add another passenger” button
- Select each passenger individually
- Choose preferred seats on the seat map for each route segment
Henceforth, Lufthansa’s Group Sales Tool enables automated requests, quotes, and bookings for both business and private clients, making the process more efficient and time-saving.
4. Add or change services after booking
Once my booking is confirmed, I can still add or modify various services to enhance my travel experience. Through the “Manage Booking” section, I can make adjustments until shortly before departure.
Services that can be added or modified after booking include:
- Seat assignments (available until 2 hours before departure)
- Additional baggage allowance
- Special meal requests
- Pet travel arrangements (must be registered at least 72 hours before departure)
Next, to modify my Lufthansa booking online, I should access the official website or app. For online changes, I need to log in to “Manage Booking” with my reference code, select the reservation I wish to modify, and follow the prompts to make changes.
The Lufthansa mobile app offers an alternate method for making changes. To use this option, I simply sign in to the app, tap on “My Bookings” to locate my reservation, and select “Change Flight” to view available options.
Unfortunately, adding another passenger to an existing booking isn’t possible through the online portal. Instead, I need to contact Lufthansa directly for assistance with creating a parallel booking that maintains my chosen flight dates and times.
Step 5: Change, Cancel, or Rebook Your Flight
Travel plans sometimes need adjusting, and Lufthansa offers several options for when changes become necessary. Understanding their policies for modifications, cancelations, and missed flights helps me avoid unnecessary charges and handle unexpected situations smoothly.
1. How to cancel Lufthansa booking
Canceling my Lufthansa booking is straightforward through the online management portal. Primarily, I must cancel at least 24 hours before departure to be eligible for any refund.
To cancel my reservation online:
- Log in to “My Bookings” using my booking reference
- Locate the relevant reservation
- Click the “Cancelation” button beside my booking
- Confirm my selection on the following page
- Wait for the automatic confirmation email
The refund amount depends entirely on my fare conditions and whether I’ve used any portions of my ticket. For non-refundable fares, only taxes and fees can typically be refunded.
2. Lufthansa flight change policy and fees
Lufthansa’s flight change policy varies based on fare type and destination. Accordingly, I should check my specific ticket conditions before requesting changes.
| Fare Type | Change Fee | Additional Notes |
|---|---|---|
| Economy Light | $199 USD + fare difference | Changes before departure only |
| Economy Classic | No fee + fare difference | Original fare must be available |
| Business/First | No fee + fare difference | Higher flexibility |
To change my flight, I must make modifications before my original scheduled departure. Otherwise, Lufthansa may consider it a no-show, potentially forfeiting my ticket value.
3. Rebooking options and fare differences
When rebooking a Lufthansa flight, the original ticket amount is credited toward my new ticket. However, fare differences plus applicable taxes might apply.
For successful rebooking, these conditions must be met:
- The original fare class remains available
- The flight sequence stays unchanged
- Changes are made before the original flight departs
- I haven’t been marked as a no-show
Alternatively, if Lufthansa cancels my flight without offering a replacement, I’m entitled to a complete refund rather than rebooking.
4. Missed flight and no-show rules
Lufthansa maintains strict no-show policies. If I miss my flight without notification, my ticket may be forfeited entirely. Even more critical, missing my outbound flight typically results in automatic cancelation of all remaining flights on my itinerary.
To salvage my booking after missing a flight, I should:
- Contact Lufthansa immediately through customer service
- Explain my situation and request rebooking options
- Be prepared to pay a rebooking fee plus fare differences
Interestingly, for tickets purchased in Italy, Lufthansa offers an exception. If I miss my outbound flight but still want to use my return flight as originally booked, I must call their Reservation Service Center within 24 hours after the missed flight.
For higher-class tickets (business class, premium economy), there’s often greater flexibility for rebooking after missing a flight compared to basic economy fares.
Step 6: Check-In, Boarding, and Final Prep
Image Source: Alamy
Preparing for my Lufthansa flight’s final stages involves streamlined processes that make travel smoother. Let me walk through these essential steps.
1. How to check in for Lufthansa flights
Online check-in opens 30 hours before departure through the website or Lufthansa app. This convenient option saves valuable airport time.
Check-in Options Comparison:
| Method | Timeframe | Benefits |
|---|---|---|
| Online/Mobile | 30 hours before departure | Digital boarding pass, early seat selection |
| Automated | Boarding pass sent 23 hours before | No manual action required |
| Airport Kiosk | At airport | Self-service experience |
| Counter | At airport | Staff assistance available |
2. Late-night check-in and bag drop
Drop off baggage the evening before departure—up to 23 hours prior—at designated areas. This service is particularly helpful for families with small children or travelers with extra luggage.
For group late-night check-in, one responsible tour guide must show official photo ID and carry documents for all members.
3. Boarding groups and gate info
Lufthansa uses group boarding for faster, more relaxed aircraft entry. Your boarding pass displays your assigned group number.
Continental flights have five boarding groups plus pre-boarding, whereas intercontinental flights feature six groups.
4. What to do before heading to the airport
Prior to departure:
- Allow extra time, especially during holiday periods
- Verify required travel documents are complete
- Consider using self-service bag drop kiosks if available
Surprisingly, many airports offer Quick Boarding turnstiles for convenient entry after document verification.
Conclusion
Lufthansa Airlines offers a complete booking journey from initial reservations to final boarding. Their user-friendly platforms make flight management straightforward and efficient for all travelers.
We can easily: • Book flights online through website or app • Select preferred seats with various comfort options • Choose from multiple secure payment methods
• Manage bookings after purchase
Additionally, Lufthansa provides flexibility for changing travel plans when needed. Most tickets allow modifications up to 24 hours before departure, though fees may apply depending on fare type.
The convenient check-in options start 30 hours before departure. Therefore, we can save time at the airport by checking in online or using the mobile app.
Overall, Lufthansa’s comprehensive reservation system caters to different traveler needs. Hence, whether booking a simple economy flight or arranging complex group travel, their platform streamlines every step of our journey.
Remember these key advantages:
- Price guarantee reservation available
- Digital travel companion through the app
- Late-night check-in options
- Various rebooking possibilities
Undoubtedly, Lufthansa’s attention to detail throughout the reservation process ensures a smoother travel experience from booking to boarding.
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This article is for informational purposes only. We are not affiliated with Lufthansa Airlines. Always check official airline sources for the latest updates.
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